1Drive TMS Privacy Policy
Business / registered brand name: 1Drive TMS
Website: https://www.1drivetms.com
Last updated: September 6, 2026
This Privacy Policy explains how 1Drive TMS ("1Drive TMS", "we", "our", or "us") collects, shares, and uses information that relates to you when you visit https://www.1drivetms.com or use the 1Drive TMS website, web dashboard, mobile application, or transactional SMS / text messaging program. 1Drive TMS is the business and registered brand name for this service.
1. Information We Collect
Personal Information
- Name, email address, and phone number
- Driver's license number and employment information
- Profile photos and identification documents
- Emergency contact information
Location Data
- GPS coordinates during work hours for trip tracking
- Check-in and check-out locations
- Route optimization and navigation data
Usage Information
- App usage patterns and feature interactions
- Device information (model, OS version, unique identifiers)
- Log files and crash reports
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Operations: Manage driver schedules, track trips, and process payroll
- Safety & Compliance: Ensure driver safety and regulatory compliance
- Communication: Send in-app and, if you opt in, transactional SMS notifications about schedules, trips, dispatch, attendance, and other operational updates
- Improvement: Analyze usage patterns to enhance our services
- Support: Provide customer support and troubleshoot issues
- Legal Requirements: Comply with applicable laws and regulations
3. SMS / Text Messaging
This section describes how 1Drive TMS handles phone numbers and SMS consent for the 1Drive TMS transactional text messaging program.
Information We Collect for SMS
When you opt in to receive SMS messages from 1Drive TMS, we collect the following information:
- Phone number (required for messaging)
- Name and account identifiers used to deliver operational alerts
- SMS consent records (when and how you opted in)
This information is collected solely to deliver the transactional SMS messages you have consented to receive and to maintain a record of your consent. Message frequency varies. Message and data rates may apply.
No mobile information sharing for marketing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
1Drive TMS does not sell mobile phone numbers or SMS opt-in data. We may share phone numbers only with service providers that help us deliver SMS (for example, our SMS gateway), strictly to provide the service and under contractual confidentiality.
Opt-in
1Drive TMS obtains express consent before sending SMS messages. Consent for messaging is not a requirement for service. Opt-in is website / web form only. During account signup, users are presented with an unchecked SMS consent checkbox. Users must actively check the checkbox to consent to receiving SMS messages. The consent checkbox is separate from acceptance of the 1Drive TMS Terms and Conditions and Privacy Policy and is not pre-selected. Users who do not check the SMS consent box are not subscribed to SMS notifications. Consent is not a condition of purchasing or using 1Drive TMS. There are no keyword-based opt-in commands. A visual record of the signup consent point is published at https://www.1drivetms.com/sms-opt-in.html. Privacy Policy: https://www.1drivetms.com/privacy-policy.html. Terms and Conditions: https://www.1drivetms.com/terms-and-conditions.html.
Use case
1Drive TMS uses this toll-free number to send transactional SMS messages to registered drivers and administrators who explicitly opt in to receive SMS notifications. Messages include trip assignments, schedule updates, clock-in/out confirmations, attendance notifications, dispatch updates, and other service-related operational alerts. No marketing or promotional messages are sent.
Sample message
1Drive TMS: You have been assigned a new trip for Jan 17, 2026 at 12:15 PM. Open the 1Drive TMS app to review trip details. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help.
Opt-in keywords
None. Subscription is completed only by checking the SMS consent checkbox during signup. There are no keyword-based opt-in commands.
Opt-in message
1Drive TMS SMS Consent: By checking the SMS consent checkbox, you agree to receive transactional SMS notifications from 1Drive TMS, including trip assignments, schedule updates, clock-in/out confirmations, attendance alerts, dispatch notifications, and other service-related operational messages. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not required to use 1Drive TMS. Privacy Policy: https://www.1drivetms.com/privacy-policy.html. Terms and Conditions: https://www.1drivetms.com/terms-and-conditions.html.
Opt-Out
You may opt out of SMS messages from 1Drive TMS at any time by replying STOP to any message. You will receive one final confirmation message and will not receive further SMS messages from 1Drive TMS. For help, reply HELP or contact support@1drivetms.com or +1 (928) 651-9982.
Help message
1Drive TMS: You are receiving transactional SMS notifications related to your trips, schedules, dispatches, attendance, and account activity. For assistance, contact support at support@1drivetms.com or +1 (928) 651-9982. Reply STOP to unsubscribe. Message frequency varies. Message and data rates may apply.
Data Security for SMS data
We protect user information, including phone numbers and SMS consent records, through encryption in transit, access controls limited to authorized personnel, and secure third-party processors used only to deliver the 1Drive TMS service (including our SMS gateway).
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
- With Your Employer: Trip data, time tracking, and performance metrics
- Service Providers: Third-party services that help us operate our platform (including SMS delivery)
- Legal Compliance: When required by law or to protect rights and safety
- Business Transfers: In case of merger, acquisition, or sale of assets
We do not sell your personal information to third parties. As stated in Section 3, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Limited access to authorized personnel only
- Regular Audits: Security assessments and vulnerability testing
- Secure Infrastructure: Cloud hosting with enterprise-grade security
- Data Backup: Regular backups with secure storage
6. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured format
- SMS opt-out: Reply STOP at any time to unsubscribe from transactional SMS notifications
- Location Data: Disable location tracking when off-duty
To exercise these rights, contact 1Drive TMS at support@1drivetms.com
7. Data Retention
We retain your information for the following periods:
- Active Employment: Throughout your employment period
- Trip Data: 7 years for tax and compliance purposes
- Payroll Records: As required by labor laws
- Account Data: 1 year after account closure
- SMS consent records: While you remain opted in, plus a reasonable period afterward for support and legal record-keeping
8. Children's Privacy
1Drive TMS services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the app. Your continued use of 1Drive TMS after the changes take effect constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this 1Drive TMS Privacy Policy or the 1Drive TMS SMS program, please contact 1Drive TMS:
Business / registered brand name: 1Drive TMS
Email: support@1drivetms.com
Phone: +1 (928) 651-9982
Terms and Conditions: https://www.1drivetms.com/terms-and-conditions.html